School and College support
Within each School and College there are a number of other roles working in partnership with Personal Tutors to make sure the personal tutor system works for you.
Student Support Team
Your Student Support Team is your first point of contact for routine enquiries and non-academic issues. If you can’t contact your Personal Tutor, please contact your Student Support Team.
Some Schools have Student Support Officers (SSOs) as part of a Student Support Team (SST), who work with Personal Tutors and Senior Tutors to support you.
Your Student Support Team’s contact details are available on the Personal Tutor channel in the Studies tab in MyEd and in your School’s Personal Tutoring Statement.
Each School also has a Senior Tutor who supports Personal Tutors and ensures that the system is working effectively.
Your Senior Tutor oversees that effectiveness of personal tutoring within your School. If you feel that you cannot speak to your Personal Tutor (and sometimes people simply do not get along due to no fault of either side) please contact your Senior Tutor.
Your Senior Tutor’s contact details are available on the Personal Tutor channel in the Studies tab in MyEd and in your School’s Personal Tutoring Statement.
Dean of Students
Each College has a Dean of Students who oversees student support.
Your Dean of Students is there to ensure that effective mechanisms are in place to regularly and systematically monitor the operation of the Personal Tutor system within your College.
Other Support Services provided by the University