Student Administration

Extensions and Special Circumstances Service

Welcome to the Extensions and Special Circumstances service!

Please note

Processing update

We are within turnaround of 2 working days for extensions and 5 working days for special circumstances applications.

Student guidance on technical issues during an online exam 

If you are taking an exam, you may run into issues that prevent you from submitting on time. If this happens, please alert the course-owning School as a matter of urgency once you realise there is a problem. Following this, please complete a special circumstances application. Please review our guidance below on what needs to be included in your application.


Get the right support

Extension Special circumstances Learning adjustments

For when you require a short amount of extra time to complete an assessment.  

  • Please make sure you complete step two of the application. The revised due date on the course selection screen is informational only. You must submit your selection before any official due date can be given. For more information please visit our 'Applying for support' page. 

For when an adverse situation has significantly impacted your ability to complete an assessment and may have resulted in underperformance.

  • The Board of Examiners usually meets 4-6 weeks after the end of the semester, but can also be much later. For semester one courses, this usually takes place in January, and for semester two courses, this usually takes place in June. Once the Board of Examiners has made a decision and your course mark has been published, you will be able to view the outcome through 'My Applications' in the Assessment Support tool. 

For when you have a registered learning adjustment with Disability and Learning Support Service that permits extra time on submissions and you'd like to access your extra time. 

  • Learning adjustments are requested through the Extra Time Adjustment Tool. Please familiarise yourself with the new process below.
  • Learning adjustments requested via the Assessment Support Tool will be rejected. 

Apply for an extension

Applying for support (guidance)

Apply for special circumstances

Applying for support (guidance)

Apply a learning adjustment to an assessment

Not sure what to apply for? Please review your options in the guide below: 


Information for Students

A comprehensive resource of guidance to help you use the new Assessment Support tool and how it can help you during difficult times.

Information for Staff (secured)

How to effectively support students applying for an extension or special circumstances, and what the changes in the process mean for your role.

Special circumstances deadlines

Find out your School deadline for submitting your application.

Useful Contacts

Contact your local student support team, university pastoral services, or external helplines.

Meet the Team

Meet the Extensions and Special Circumstances Team.

Report a technical issue (secured)

Should you experience a technical issue with the Assessment Support tool, please let us know by completing this form.

What we're working on (secured)

Here you can find information on what improvements to the Assessment Support tool we are currently working on and a list of our upcoming prioritised work along with suggested improvements.

ESC review (secured)

The purpose, approach and timeline for the Extensions and Special Circumstances (ESC) review 2021/22.

Experiencing a technical issue with the Assessment Support tool? Let us know about it:  Report a technical issue (secured)