Student Administration

Extensions and Special Circumstances Service

Welcome to the Extensions and Special Circumstances service!

Please note

Processing update

We are currently within the turnaround time of 2 working days for extensions, and 5 working days for special circumstances applications.

What's changed? (2021/22)

  • Extensions will revert to the pre-pandemic approach of requiring students to provide an accepted reason. No evidence is needed for extension requests. 

  • All special circumstances applications will need to be supported by evidence.  

  • When students cannot provide medical evidence for special circumstances, they can instead provide a statement from a staff member, and/or a self-certification form about their ill- health.

  • Evidence that is in a language other than English will need to be supported by a translation. Students may provide this translation themselves; official or paid translation services are not required. 

Late exam submission

If you are taking an exam, you may run into issues that prevent you from submitting on time. If this happens, please alert the course-owning School as a matter of urgency once you realise there is a problem. Following this, please complete a special circumstances application. Please review our guidance below on what needs to be included in your application: 

Late special circumstances applications

If you submit your application beyond your owning School deadline:

  • Your application must include an explanation of why you could not submit your application on time.
  • Along with the evidence that supports the extenuating circumstances impacting your assessment(s), you must also provide evidence that validates the reason of your application being late.
  • Unless there is an exceptional and evidenced reason of why an application was submitted past the deadline, it will not be accepted.


Get the right support

Extension Special circumstances Learning adjustments

For when you require a short amount of extra time to complete an assessment.  

  • Please make sure you complete step two of the application. The revised due date on the course selection screen is informational only. You must submit your selection before any official due date can be given. For more information please visit our 'Applying for support' page. 

For when an adverse situation has significantly impacted your ability to complete an assessment and may have resulted in underperformance.

  • The Board of Examiners usually meets 4-6 weeks after the end of the semester, but can also be much later. For semester one courses, this usually takes place in January, and for semester two courses, this usually takes place in June. Once the Board of Examiners has made a decision and your course mark has been published, you will be able to view the outcome through 'My Applications' in the Assessment Support tool. 

For when you have a registered learning adjustment with Student Disability Service that permits extra time on submissions and you'd like to access your extra time. 

  • Learning adjustments are now requested through the Extra Time Adjustment Tool. Please familiarise yourself with the new process below.
  • Learning adjustments requested via the Assessment Support Tool will be rejected. 

Apply for an extension

Applying for support (guidance)

Apply for special circumstances

Applying for support (guidance)

Apply a learning adjustment to an assessment

Not sure what to apply for? Please review your options in the guide below: 


Information for Students

A comprehensive resource of guidance to help you use the new Assessment Support tool and how it can help you during difficult times.

Information for Staff (secured)

How to effectively support students applying for an extension or special circumstances, and what the changes in the process mean for your role.

Special circumstances deadlines

Find out your School deadline for submitting your application.

Useful Contacts

Contact your local student support team, university pastoral services, or external helplines.

Meet the Team

Meet the Extensions and Special Circumstances Team.

What we're working on (secured)

Here you can find information on what improvements to the Assessment Support tool we are currently working on and a list of our upcoming prioritised work along with suggested improvements.

Report a technical issue (secured)

Should you experience a technical issue with the Assessment Support tool, please let us know by completing this form. Your issue will then be investigated by the team. Visit the 'Known Technical Issues' page in the left-hand menu, to check if the team are already aware of the issue you are reporting.

Experiencing a technical issue with the Assessment Support tool? Let us know about it:  Report a technical issue (secured)