Student Support Teams

Model Leadership

Details of the core purpose and main responsibilities of a Model Leader.

Core Purpose 

The 'core purposes' of a Model Leader are to: 

  • have overall responsibility for Student Support provision in School  

  • act as an escalation point for complex enquiries​  

  • coordinate Cohort Leads​  

Main Responsibilities 

The 'main responsibilities' of a Model Leader are to: 

  • establish and sustain consistent access for all taught students to quality academic guidance and wellbeing support, and work in partnership with Professional Service teams to provide each student with effective support 
  • coordinate Cohort Leads and act as an escalation point for complex academic and student wellbeing 
  • report directly to the Head of School/Deanery (or their nominee as appropriate locally) 
  • contribute as required to the Quality Assurance (QA) report, as requested by the Director of Quality, on the four interrelated elements of Student Support: Academic Cohort Leadership, Professional Services Student Experience Teams, Teaching Teams, and Peer Support 

Student Support leadership 

Model Leaders are part of the leadership structure responsible and accountable for the oversight, assurance and governance of Student Support within their area. 

The responsibilities of Model Leadership don’t need to be fulfilled by one individual but can be shared. Schools/Deaneries may use differing titles for those occupying model leadership roles. 

A framework is available to provide guidance on the leadership required within Schools/Deaneries to ensure accountability and responsibility for Student Support.