Enhancing the Student Experience

Listening to the student voice

Our students have opportunities throughout their time with us to reflect on and evaluate their experience of academic life and other services at the University.

We learn from students and respond to the student voice to ensure that we maintain a high quality student experience.

We use a variety of mechanisms to seek views from students individually, collectively or through their representatives.

 Two female students chatting outside

We gather information from students in many ways, for example, through staff-student liaison committees, the student representative system, and School councils.

We also participate in external surveys such as the National Student Survey and others aimed at postgraduate students.

The insights drawn from multiple sources help us to understand and reflect on the student experience and to prioritise where our investments should be made when seeking to develop new initiatives and make enhancements to current services and provision.

Quality Unit information about how feedback is gathered

Action and reporting

The University is committed to telling students about the general trends arising from the surveys and the actions taken as a result.

By effectively informing our students about the actions and responses we have taken, we hope that this will increase their motivation to make use of the wide range of opportunities and mechanisms available  leading to increasingly effective and constructive engagement.