Eleanor physical move from ACF to JCMB | - From: 11-Mar-2024 - 09:30AM To: 22-Mar-2024 - 05:30PM
| - 11 days, 8 hours Degraded
| Eleanor needs to be physically moved from ACF to JCMB; the work will be carried out in three phases in order to minimise disruption and reduce the potential for outages. The stages are detailed in C2402-051 but are: migrate VMs to relevant hypervisors, then physically move servers between locations, then migrate the VMs back onto the moved hypervisors, and then repeat the process two more times. | planned |
Short Black Start test at the Appleton Tower datacentre | - From: 12-Mar-2024 - 08:30AM To: 12-Mar-2024 - 08:45AM
- From: 26-Mar-2024 - 08:30AM To: 26-Mar-2024 - 08:45AM
| - 15 minutes At risk
- 15 minutes At risk
| Due to the discovery of a fault during the recent Black Start test at the Appleton Tower datacentre, Estates and IT Infrastructure would like to carry out regular short tests of the backup power infrastructure at the datacentre. Staff from IT Infrastructure and Estates will be on-site should any issues arise. Tests will last approximately 10 minutes and start at 8.30am. | planned |
ENT405 Go-Live | - From: 13-Mar-2024 - 09:00AM To: 14-Mar-2024 - 05:00PM
| | Information Services have completed work on the rationalization of the University’s Account Management (provisioning and licensing) Service, and this is ready for deployment. The work involves modifying the AD (Active Directory) settings, the AD Provisioner as well as the design of a new Group based Licensing model, which will handle licence assignment to accounts, going forward.
At Go live, Microsoft 365 license will switch from being assigned via static group assignment to using criteria embedded in the user object in Active Directory (AD) to populate Entra ID dynamic Groups. Licenses will be assigned to these dynamic groups. The existing static groups will be retired. | planned |
QMP OnDemand monthly update | - From: 16-Mar-2024 - 09:00AM To: 16-Mar-2024 - 05:00PM
| | Monthly SaaS update by vendor. | planned |
Resource Booker issue | - From: 17-Mar-2024 - 01:15PM To: 17-Mar-2024 - 11:59PM
| - 10 hours, 44 minutes Outage
| The out-of-hours team(s) have been notified and will investigate the issue. | unplanned |
Media Hopper video issue | - From: 17-Mar-2024 - 02:45PM To: 17-Mar-2024 - 02:45PM
| | I have made the out-of-hours team aware, and it's being investigated. | unplanned |
Launch of the EventMAP Timetabler application | - From: 18-Mar-2024 - 09:00AM To: 18-Mar-2024 - 05:00PM
- From: 18-Mar-2024 - 05:00PM To: 20-Mar-2024 - 05:00PM
| - 8 hours Outage
- 2 days At risk
| Launch of the new application to enable the Timetabling Operations team in Student Systems to start planning the 2024/25 academic timetable using a new timetabling platform. This new service will run in parallel with the legacy live Scientia timetabling service which is running the 2023/24 timetable. No changes to the 2023/24 timetable service at this point in time. There are 3 inter-linked project go-lives for TTU027 Timetabler, TTU031 Booker and TTU029 incoming data integration from EUGEX and IDM to EventMAP SAAS. | planned |
Degraded WiFi Service | - From: 18-Mar-2024 - 12:00PM To: 18-Mar-2024 - 12:00PM
| | Investigation of degraded WiFi service | unplanned |
Upgrade of Qlikview Publication Hub and User Management Console | - From: 19-Mar-2024 - 09:00AM To: 19-Mar-2024 - 02:00PM
- From: 19-Mar-2024 - 02:00PM To: 19-Mar-2024 - 05:00PM
| - 5 hours Outage
- 3 hours At risk
| Upgrade of the QlikView Access Hub and Management Console. Desktop QlikView applications are unaffected by this work. | planned |
Shibboleth IdP Servers to be rebuilt with Rocky 8 | - From: 19-Mar-2024 - 09:00AM To: 19-Mar-2024 - 01:00PM
| | The Shibboleth IdP servers are to have their Operating Systems reinstalled as Rocky 8 | planned |