Seek urgent assistance for an issue in accommodation. Find out how to contact the Residence Life team and associated support services.
In Scotland, please contact 999 for emergency Police, Ambulance or Fire Services.
Community Support Team (24 hours) +44 (0) 131 667 1971 or email firstname.lastname@example.org
Police Scotland (non-emergency number) 101
NHS24 (non-emergency medical advice) 111
Accommodation Support Form
If you have an issue but you're not sure who to contact, use the accommodation support form to reach the most appropriate team in accommodation.
Accommodation Support Form (MyEd login required)
Report + Support
Report and support is a platform provided by the university for reporting distressing situations related to sexual violence, harassment, domestic abuse, stalking and more.
Report + Support University of Edinburgh
Residence Life Central Team
Central team working hours are Monday - Friday 9am-5pm but we are still contactable out of hours via our Community Support Team. We are ready and happy to help, so please don't hesitate to get in touch.
Parents, supporters and colleagues from across the university are welcome to contact us with any concerns they have about a resident. We can't always provide an update on how a resident is doing, but we always act quickly and discreetly on information shared.
Residence Life Generic Contact Details
Phone: +44 (0) 131 651 2004
Visit: Residence Life
The University of Edinburgh
Pollock Halls - located at the rear of Turner House
18 Holyrood Park Road
Associated Support Services
Internet issues in accommodation?
Thinking of applying for accommodation? Have questions about facilities or want to report a repair? Or want to learn more about rent payments?
Accom.ed.ac.uk useful contacts
Services provided by the University and throughout Edinburgh to support your physical and mental wellbeing:
Free impartial advice and information from the Student Association: