If you did not receive the information or level of service that you expected, or are otherwise dissatisfied with the University's handling of your request, you can complain to the University.
To do this please contact the Records Management Section, giving full details of the original request and any response(s) you received.
Once we have processed your complaint we will let you know the outcome.
After you have received our response, if you are still dissatisfied you can contact the relevant Commissioner
If your request was made under data protection law, contact the Information Commissioner: