Vanessa Zervogianni
Usability Testing Assistant
- University Website Programme
- Learning, Teaching and Web Services
- Information Services Group
Contact details
Address
- Street
-
Argyle House, Floor H West
3 Lady Lawson Street - City
- Edinburgh
- Post code
- EH3 9DR
Availability
Monday-Friday, 9:30am-5:30pm
Background
Vanessa joined the Website Programme team in May 2016 as a Usability Testing Assistant, having gained significant experience in user testing as part of her master's in Artificial Intelligence at the School of Informatics.
Usability Testing Service
Qualifications
MSc Artificial Intelligence, University of Edinburgh
BA (Hons) Greek language and Linguistics
BA Acting
Responsibilities & affiliations
- liaising with University business units to collaboratively determine areas requiring usability testing
- writing usability testing scripts, research reports, blog posts and commercial material
- market and user research
- recruiting participants
- conducting usability testing sessions
- workshop facilitation
Project activity
Vanessa has coordinated and carried out user research and usability testing related to the following projects:
- PC access lab app (rounds 1 & 2)
- MyEd prototype
- EdWeb staff profiles
- IS Helpline (rounds 1 & 2)
- IWMW conference website
- Postgraduate degree finder
- EdWeb support form
- Estates department
- Euclid self-help
- Learn course interfaces
- IGMM new website
- Aberdeen University new student experience
Vanessa has also conducted market and user research and compiled reports on the following areas:
- Search service procurement
- Social media share
- User feedback buttons
Vanessa is also doing some research work on a PPLS project called "Seeing minds online," organised by the Eidyn research centre.