Enter contract ref, product or supplier name e.g. BA-LAB006, IT Peripherals, safety boots, Bunzl.
For advice on travel and health please follow this link: https://www.ed.ac.uk/health-safety/guidance/communicable-infectious-diseases/wuhan-coronavirus
Important notice from HP:
PLEASE NOTE - SINCE JANUARY 2020 DESKTOP WORKSTATIONS HAVE BEEN PART OF THE STANDARD DESKTOP FRAMEWORK AND AS SUCH SHOULD BE PURCHASED FROM OUR DESKTOP FRAMEWORK SUPPLIER. WHILST A SEPARATE WORKSTATION FRAMEWORK IS STILL IN PLACE IT IS FOR LAPTOPS ONLY.
I would like to provide an update on HP's efforts to address the supply chain challenges resulting from the Coronavirus outbreak. While the situation remains fluid, we see positive trends and will keep working to quickly address the situation as conditions continue to improve.
As of today, 20th February, most HP factories in the affected area are back up and running and with HP's Platinum supply chain support, we will prioritise all Scottish Procurement framework orders and expedite these through the factories and logistics . Our efforts are focused on increasing productivity in each factory, working closely with our component suppliers to ensure these can operate at full capacity. Order status and potential delays on existing customer orders continue to be reflected in HP systems, however, these will be updated as the situation continues to recover.
We want to underline our commitment and support as we understand this is an extremely important time from a public sector year end spend perspective. The order status from the portal referring to April and May estimated delivery dates are subject to change and we fully expect these dates to improve over the coming weeks. Your HP account and operational team are regularly reviewing progress and will be able to provide more accurate delivery dates ? unfortunately we do not have a definitive date when all order status updates will be reflected in the system, however, we will continue to monitor and manage the situation very closely.
As always, the well-being of our employees, our partners and customers and their families is our number one priority. We will continue to monitor the situation and are responding in real-time to customer and partner inquiries. Should you wish to discuss further or have any questions regarding specific orders please feel free to contact me.
We will continue to provide regular updates and would like to thank you for your support during this time.
Travel Insurance - if you are travelling overnight on University business within the UK University Insurance is applicable, it costs nothing, covers you for injury, illness and loss of equipment - apply online for Travel Insurance via the University Insurance webpages.
HP Laptop Shortage - There is a worldwide shortage of the Intel processors that are used in the laptops we buy from HP. We have been informed that HP are no longer able to supply the EliteBook G5 range to us, or
indeed any customer who is part of the Scottish Procurement framework. This framework is a number one priority for HP Europe so we know the situation must be bad. We have been in touch directly with HP and they have agreed to urgently ship us a replacement model, the EliteBook G6, with a view to having this added to the Select range for Windows 10 build as soon as practically possible. The G6 still uses an 8th generation processor but with increased processor performance, battery life and support for WiFi 6 at no additional cost to us. Users who have already placed orders for G5s will be contacted by HP directly to note the change of model and they will be automatically upgraded to the G6. For new orders, HP are actively working on the necessary changes to the Portal and BIOS configuration settings which we believe should be completed by the end of next week. Should by chance a user has a new G6 delivered before we do then it would be really great to have that unit shipped to us so we can start adding the drivers to the build media and start our testing. This is a situation beyond our control (and HPs) so we ask our users to bear with us whilst we try and get the new model into service. Please can you pass this information on to your community, including your CCPAG.