University advice and support

The Pharmacy and University Health Centre are essential public health services and remain open. Both services can be accessed via 6 Bristo Square, in the Health Centre building.

The Pharmacy is also offering a delivery service to support social and physical distancing measures. For more information, please call 0131 650 2525 or email Pharmacy@ed.ac.uk.

Staff and students should register with a Doctor within the UK. 

Students are advised to register with a local Doctor / General Practitioner (GP). Do not wait until you are ill or require treatment to register.  Registering with a GP is easy and free.  See here for more information.

There is the unfortunate possibility that current events might cause an increase in incidents of racial harassment, aggression or abuse which some students and staff might face either on or off campus. This is never acceptable. If you face any negative or abusive comments or behaviour from anyone, you should tell someone and seek support from your Student Support team, personal tutor or supervisor, from the Students’ Association Advice Place, or from the Human Resources team. Any conversations will be handled with due care and confidentiality, and our staff will work with you to find the appropriate means of safety and redress.

Students who experience a crisis outside normal working hours can contact the University for support through the University Security 24/7 contact number 0131 650 2257.

Students in accommodation can contact Residence Life on 0131 651 2004 or accom.reslife@ed.ac.uk.

Out-of-hours student support

Students’ Association Advice Place

Human Resources (staff)

Our Good Citizen Guide provides details on the Covid-19 guidelines in Scotland and what is expected of our students, how to report breaches to the University, and how failure to comply with these guidelines will be dealt with, including possible disciplinary action.

Read our Good Citizen Guide

It is possible that some criminals will use the ongoing Coronavirus outbreak as an opportunity to carry out fraudulent activity. 

This could take many forms, but the most likely will be the use of phishing emails. We therefore want to remind all students and staff to be particularly careful of any emails that mention the following:

• 'check remote connectivity’
• ‘maintain remote access’
• ‘help your organisation/the University check remote access’
• ‘latest updates here’ or similar messages

Whilst there might be an increase in remote working during this period, the University would not send you an email asking you to ‘click on a link to check remote connectivity’. 

If you do receive any emails asking you to do this, please do not click on any links but follow existing reporting processes and report it to the IS Helpline.

Following the government and public health guidance all Sport & Exercise facilities have been closed since Wednesday 18th March.

As part of the phased reopening of buildings, Sports and Exercise are making the necessary arranagements to reopen the facilities for the start of semester one. This will be done with the safety of our students and staff as first priority. 

Please see Sport & Exercise FAQs for more information.

All current events and conferences have been cancelled or postponed in line with Government advice.

If your event is taking place beyond the current period outlined in the Government advice, you should also consider whether you be able to make the necessary arrangements in preparation for the event taking place. You may also need to consider staffing requirements as a result of the Government’s working from home advice.

A limited number of our on-campus catering facilities have reopened in line with Scottish Government guidance. Those that open will be in locations to support students who resumed in-person, on-campus elements in January and areas where increasing study spaces will be made available.

The University’s catering services within catered halls remains open for students staying in University-managed accommodation.