Coronavirus (Covid-19) updates for staff and students

Contact us

We are receiving a large number of enquiries related to Covid-19.

Our Covid-19 pages are continually updated and should be your first point of contact to find key updates and guidance for staff and students.

If you have further questions about studying or working with us during the Covid-19 pandemic, please get in touch via the contact details below.

Contact form

Student and staff enquiries

Students and staff can submit enquiries via our Covid-19 contact form:

Covid-19 contact form

The webform is monitored between 10am and 5pm Mondays to Fridays and we aim to get back to all enquiries within three working days of receipt. If you would like a response by phone, please include a contact number in the body of your enquiry.

Covid-19 Hotline for students and families  

The University is continually reviewing and improving the support services available to our students and their families. You can now contact us via our Covid-19 telephone hotline, if you would like to speak directly to a member of staff.

Telephone: +44 (0)131 370 0494

The Contact Centre is open from Monday to Friday, 10am – 5pm.

Easter break update: the Contact Centre will be closed from Friday 2nd April and will reopen on Tuesday 6th April.

Reporting self-isolation and/or a positive Covid-19 case


Please let the University know if you are self-isolating and have told us you are studying/conducting research on-campus:

Student Covid-19 Support Service


Please let the University know if you (or someone you line manage) are self-isolating and/or have tested positive for Covid-19.

Staff Covid-19 reporting

You will also need to contact your manager and let them know that you are self-isolating. 

If you have informed the University that you are self-isolating and then subsequently test positive for Covid-19, you will need to resubmit this form and let us know about the positive test.