We offer all of our undergraduate students help and support throughout their time at the University.
I have a particular query - where should I direct if? [log-in required]
As a response to COVID-19, many of us are working on a hybrid basis - a mixture of on-campus and digitally.
Our working hours are Monday to Friday between 9am and 5pm BST.
Please email us in the first instance, and we’ll get back to you as soon as we can.
Alternatively, we are offering bookable online appointments.
Book an online appointment
Student Support team
The School of Literatures, Languages and Cultures' Student Support Officers are Charlotte McLean, Clare Chadd, Claire Dickson, Claire Lightfoot and Fiona Scanlon. We are here all year round to offer you support and guidance.
Every student has a Personal Tutor (PT), a member of the teaching staff who'll give you academic guidance and support.
Peer Support is where students help each other academically and socially, with guidance and resources from the Edinburgh University Students’ Association (EUSA) in partnership with the University.
Course or degree issues
We can provide assistance with a range of academic problems that should arise during your time as an undergraduate.
Studying within LLC
Over the course of your studies you may find that you wish to make changes to the administration or organisation of your undergraduate studies.
Practical advice and administrative support
We understand that university can pose practical problems for our students, and we have measures in place to help you resolve any issues that could arise during your period of study.
Health and personal matters
If a personal problem should arise during your time at the University, we will do our utmost to provide you with assistance and to limit any repercussions that it may have on your studies.