Institute for Academic Development
Institute for Academic Development

Using UX research methods to inform online course design

Using UX research methods to inform online course design at Royal (Dick) School of Veterinary Studies.

School: Royal (Dick) School of Veterinary Studies

Team Members: Nick Daniels


In the Vet School's Digital Education Unit we assist with the design, support and maintenance of a large portfolio of online postgraduate courses. To make these courses effective and easy for students to use, we need to make a series of design choices:

  • what we include, highlight or leave out on any given VLE page
  • how we structure, name, and order VLE content
  • what technical demands we place on online students and technology they have available
  • how we help online students to overcome technical challenges they might face while studying with us
  • how we help online students feel a part of the University of Edinburgh community

There is currently a lack of evidence available to help us make these choices. There is a gap between what we need to know about our online students, and what we actually know. This project aims to close that gap.

Final project report

Download the final project report (PDF)