Books and online materials worth investigating if you want to learn more about tailoring your website for end users’ needs.
Don't Make Me Think & Rocket Surgery Made Easy
We recommend two of Steve Krug's book on usability: Don't Make Me Think and Rocket Surgery Made Easy. Sample chapters from these books are available to download via Steve Krug's website.
Letting Go of the Words
Ginny Redish is the author of Letting Go of the Words, which we recommend as part of our Effective Digital Content training. You can also download a free chapter via her website.
The Website Owner's Manual
The Website Owner's Manual is an excellent book, written for those of us who have responsibility for a website, but don't really feel they know what they should be doing.
You can download it for free from Paul Boag’s website.
University Website Publishing blog
The UWP blog gives team member thoughts and reports about what we’re up to on a day-to-day basis, including project updates, training and events on offer to all University staff, and demonstrations of our commitment to an excellent user experience.
Web usability blog – Usability Ed
Neil Allison's blog gives links to articles and resources on usability, accessibility and content management.