User Experience (UX) service

Collaborative usability testing review

This session covers how to prioritise the results of usability testing research collaboratively, using techniques that integrate easily into an agile development methodology.

About the training

This session covers how to prioritise the results of usability testing research collaboratively, using techniques that integrate easily into an agile development methodology.

Usability testing insight has been likened to drinking from a water hydrant. Identifying as a team the most important issues to address, seeing these fixes through and confirming that they’ve had the desired effect is critical to the ongoing improvement of a system or service.

This technique demonstrates a great way to get all stakeholders on board with improving a system or product for users, and developing shared user empathy and focus.

How the session is delivered

  • Introduction to the process, including a mini case study
  • Active participation in a review session using pre-recorded usability testing videos for a real online service
  • Collaborative prioritisation of the usability issues observed in the videos

Learning outcomes

By the end of the session, attendees will have:

  • The experience of participating in a collaborative review session
  • All supporting materials needed to run sessions themselves
  • An appreciation of the value of this approach as a means to identify and prioritise improvements more quickly, cheaply and inclusively

How to book

Book on to training sessions