Research and design techniques

Learn about the techniques used in user experience work from early stage contextual research to usability testing services and websites.

Usability testing is evaluating a product or service by testing it with representative users.

Personas are representations of archetypal users of your products.

Experience maps depict how a service is experienced by your users.

Workshopping facilitates the multi-disciplinary collaboration that is essential to designing a great user experience.

Prototyping involves exploring and validating how an idea or concept will work.

Empathy maps are a way of representing how your users behave and feel.

This article was published on 9 May, 2018