User Experience (UX) service

Research and design techniques

Learn about the techniques used in user experience work from early stage contextual research to usability testing services and websites.

Usability testing

Usability testing is evaluating a product or service by testing it with representative users.


Personas are representations of archetypal users of your products.

Experience mapping

Experience maps depict how a service is experienced by your users.


Workshopping facilitates the multi-disciplinary collaboration that is essential to designing a great user experience.


Prototyping involves exploring and validating how an idea or concept will work.

Empathy mapping

Empathy maps are a way of representing how your users behave and feel.