Information Services

SeatEd App User Guide

A guide for the SeatEd study spaces app.

Install the SeatEd app before you arrive at a study space!

App store

The SeatEd app is required to use our study spaces. It will enable you to check-in and check-out of study spaces by scanning desk QR codes. Please do not attempt to use your smartphone's default camera app, as this will not be able to scan desk QR codes.


The official name of the SeatEd app is:


SeatEd  @ UoE

Google play


You can find the app in Apple's App Store and the Google Play Store



System Requirements for the newest version of SeatEd (August 2021):

Android: SeatEd requires a minimum of  Android version 6.0 (Marshmallow) which was released in October 2015.

iOS: SeatEd requires iOS 13 or later.  iOS 13 was released in June 2019 and runs on the iPhone 6S onwards. The new version of SeatEd will not run on the iPhone 6, or any earlier models.

If you are having problems installing SeatEd, please email with the following information:

  • Device make
  • Device model
  • Device operating system
  • Screen grab showing any error or warning message


If you do not have a smartphone or cannot download the latest version of SeatEd, the study spaces booking form will also allow you to check in and check out of desks. To do this, enter the name of the desk (you’ll find this on the desk label under the QR code).  If you do not have a personal laptop, phone or tablet to access the booking form with, you will need to use a study desk with a open-access computer



Overview of the System....

Screenshot of Desk Label - Study Space
  • The SeatEd app primarily functions to allow you to check in and check out of desks via QR code, you do not need to have a booking to use the majority of study spaces. However, you must check in and check out of desks if you wish to use a study space.
  • There are pre-bookable study desks available on Floors 3 and 5 at the Main Library that must be booked to use them.
  • Bookings can be created and managed using an online webform at: or the University SeatEd @ UoE mobile App.
  • When you arrive at your pre-booked desk you must check-in
  • Each desk has a special label with QR code you can (only) scan with the SeatEd App, and a unique name, positioned below the QR code, that you enter on the webform
    •  [ an example desk label is shown opposite ]
  • When you leave the desk you must check-out, again using the webform or SeatEd App.
  • The system verifies that you can use the desk and logs your check-in and check-out.  




Some Simple Rules

  • You must always check-in to a desk you are about to use and always check-out when you are finished.

  • Do not arrive at a desk before the start time of your booking – you cannot check-in until your booking starts.

  • If you know you are not going to be able to use your desk booking, please cancel it in advance – this enables someone else to make use of the desk, and enables you to make another alternate booking.

  • Please pack up and leave your desk a minute or two before the end of your booking so that the next person to use the desk can safely start their booking on time.

  • Ensure you abide by any desk cleaning protocol that may be in place at the desk location.

  • Note that you cannot be checked-in to more than one desk at a time – you must checkout when you are leaving a desk.

  • Note that Silent desks are reserved for Postgraduate student use only – do not book these if you are not a Postgrad.

  • Do not cover the desk label or place things on it – this will help preserve the lifetime of the label.

  • Do not scan the QR code with anything other than the University SeatEd App.


Why do we need a Study Space Booking System?

  • Study spaces have always been in high demand at the University.

  • A booking system for study spaces has been considered to mediate demand fairly for the student population.

Impacts of COVID-19 (a rapidly evolving situation)

  • The quantity of study spaces / desks at the University is much reduced to around 20-25%, because of the 2m social distancing requirement.

  • A Study Space Booking System can contribute to supporting safe working arrangements for students and staff at the University.

Coming Next

  • Over time the number of bookable study spaces will be increased and be available at more sites across the University.

  • We hope you find the system useful and welcome your feedback. Please email us at with any comments.