Information Services

SeatEd App User Guide

A guide for the SeatEd study spaces app.

Introduction

App store

SeatEd is the University of Edinburgh study space management mobile app.  The SeatEd app allows you to find study centres and displays live occupancy information, where this information is available.  The app can be used to book study spaces and check-in and check-out of pre-booked study spaces by scanning desk QR codes.

The official name of the SeatEd app is: SeatEd  @ UoE

Google play

You can find the app in Apple's App Store and the Google Play Store

 

System Requirements for SeatEd:

Android: SeatEd requires Android version 6.0 (Marshmallow) or later.  Marshmallow was released in October 2015.

iOS: SeatEd requires iOS 13 or later.  iOS 13 was released in June 2019 and runs on the iPhone 6S onwards. The new version of SeatEd will not run on the iPhone 6, or any earlier models.

If you are having problems installing SeatEd, please email is.helpline@ed.ac.uk with the following information:

  • Device make
  • Device model
  • Device operating system
  • Screen grab showing any error or warning message

If you do not have a smartphone or cannot download the latest version of SeatEd, the study spaces booking form will also allow you to book desks and check-in and check-out of pre-booked desks.  If you do not have a personal laptop, phone or tablet to access the booking form with, you will need to use a study desk with an open-access computer.

​​​​​Update (July 2022): A new version of SeatEd has been released.  The latest version includes mapping functionality to show the location of all centrally managed study centres along with live occupancy information for a limited number of study centres.  Live occupancy information for further study centres will be added as it is made available.  The previous desk booking and check-in/out functionality remains unchanged.

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Overview of the System

Screenshot of Desk Label - Study Space
  • SeatEd allows users to:
    • find study centres using a list or map,
    • view live occupancy information for different study centres (where available),
    • book study spaces, and
    • check-in and check-out of pre-booked study spaces.
  • You do not need to have a booking to use the majority of study spaces but bookable study spaces are available in a limited number of study centres.
  • Bookings can be created and managed using the SeatEd mobile app or via the online web form at: https://edin.ac/seated.
  • When you arrive at your pre-booked desk you must check-in by scanning the QR code on the desk or by entering the desk name shown on the desk.
  • [ an example desk label is shown opposite ]
  • When you leave a pre-booked desk you must check-out using the SeatEd mobile app or via the online web form.
  • The system verifies that you can use the desk and logs your check-in and check-out.
 

 

 

 

 

Simple rules for desk bookings

  • You must always check-in to a pre-booked desk and always check-out when you are finished.

  • Do not arrive at a desk before the start time of your booking – you cannot check-in until your booking starts.

  • If you know you are not going to be able to use your desk booking, please cancel it in advance – this enables someone else to make use of the desk, and enables you to make another alternate booking.

  • Please pack up and leave your desk a minute or two before the end of your booking so that the next person to use the desk can safely start their booking on time.

  • Ensure you abide by any desk cleaning protocol that may be in place at the desk location.

  • Note that you cannot be checked-in to more than one desk at a time – you must checkout when you are leaving a desk.

  • Note that Silent desks are reserved for Postgraduate student use only – do not book these if you are not a Postgrad.

  • Do not cover the desk label or place things on it – this will help preserve the lifetime of the label.

  • Do not scan the QR code with anything other than the University SeatEd App.