Status and alerts

• Office365

• From: 26-Oct-2020 - 05:00PM To:      28-Oct-2020 - 05:00PM
• 29-Oct-2020 07:30AM - 05:00PM

• 2 days Degraded
• 9 hours 30 minutes At risk

Microsoft are aware of an issue and are investigating.

Update from Microsoft: We're finished rerouting a small number of user requests, and verified that there has been a reduction to the number of timeouts and delays being experienced. We're expanding the amount of user requests we're rerouting to fully resolve the issue.

Update 28/10/20 - 13:20

Issue appeared to have been resolved overnight though now has started to re-occur intermittently since around 09:50 this morning. Microsoft have been informed and are looking into it with the relevant fix team.

Update 29/10/20 - 07:30

Update from Microsoft: We've determined that the issue reoccurred because previously applied configuration changes, meant to resolve memory inefficiencies, did not reach a specific environment and resulted in higher susceptibility to traffic increases for that region. We're deploying these configuration changes to the remaining affected environment to remediate impact. In parallel, we've confirmed that restarting the affected infrastructure has mitigated impact, and we'll continue monitoring until the deployment completes to ensure impact does not reoccur.

• Timetabling

• From: 28-Oct-2020 - 08:00AM To:      29-Oct-2020 - 05:00PM
• From: 29-Oct-2020 - 05:00PM To:      30-Oct-2020 - 05:00PM

• 1 day 9 hours Outage
• 1 day At risk

• Office365

• From: 17-Aug-2020 - 08:30AM - Ongoing

• 90 days 4 hours 30 minutes At risk

• Committees

• From: 05-May-2020 - 04:00PM - Ongoing

• 178 days 2 hours Degraded

• Remote Desktop Gateway

• 29-Oct-2020 08:00AM - 09:30AM

• 1 hour 30 minutes At risk