Status and alerts
Current Status of Priority Services
Current Open Alerts
Office365 - Exchange email timeout errors and mail delivery delay
Microsoft are aware of an issue and are investigating.
Update from Microsoft: We're finished rerouting a small number of user requests, and verified that there has been a reduction to the number of timeouts and delays being experienced. We're expanding the amount of user requests we're rerouting to fully resolve the issue.
Update 28/10/20 - 13:20
Issue appeared to have been resolved overnight though now has started to re-occur intermittently since around 09:50 this morning. Microsoft have been informed and are looking into it with the relevant fix team.
Update 29/10/20 - 07:30
Update from Microsoft: We've determined that the issue reoccurred because previously applied configuration changes, meant to resolve memory inefficiencies, did not reach a specific environment and resulted in higher susceptibility to traffic increases for that region. We're deploying these configuration changes to the remaining affected environment to remediate impact. In parallel, we've confirmed that restarting the affected infrastructure has mitigated impact, and we'll continue monitoring until the deployment completes to ensure impact does not reoccur.
Timetabling 20/21 Services Unavailable
||Essential Maintenance is required to re-build the Timetabling Database prior to the start of Term. This is a planned task and is required to improve the performance of the Timetabling System.||planned|
Intermittent Teams Call Quality Drop On-Campus
||Intermittent reports about call quality when using Teams from an on-campus wired network. There are several routes where comms are subject to being blocked which have been identified and the team are looking at options to unblock those routes to help optimise comms over the networks.||unplanned|
Committees Intranet update issue
||Problem record for this - P2005-023||unplanned|
Recently Closed Alerts
Remote Desktop Gateway at risk
||Change the user facing certificates for HTTPS due to security issue||planned|