Information Services

Delivery times

The University Collections Facility (UCF) provides a twice daily delivery service (Monday to Friday) of General Collections material. Expected delivery times are provided below.

General Collections

Physical items

Requests for physical items are delivered by courier to the Main Library or to your preferred Site Library.

Items can be delivered to any of the University's own Libraries. However, items should be returned to the site from which they were collected.

Request submitted Expect delivery at Main Library Expect delivery at other Library Sites
Monday - Friday before 12:00 15:00 same day 16:00 same day
Monday - Thursday after 12:00 11:00 following day 12:00 following day
Friday after 12:00 11:00 following Monday 12:00 following Monday

Journal/book chapter scans

Requests for digital scans of journal articles or book chapters are delivered directly to your desktop via ILLiad.

Request submitted Expect delivery
Monday-Friday before 13:00 Within 4 hours
Monday-Thursday after 13:00 AM following morning
Friday after 13:00 AM following Monday

Special Collections, University Archives and Lothian Health Services Archive material

Requests for Special Collections and Lothian Health Services Archive material must be placed at the Centre for Research Collections on the 6th floor of the Main Library.

Deliveries are on a Monday and Wednesday.