Information Services

Help and Support

Help and support to help staff and students use Media Hopper Replay including guides and videos.

Staff Help and Support

Guidance for staff on how to use Media Hopper Replay and the Replay Scheduler.


Guidance for students on accessing and viewing recorded lectures using Media Hopper Replay.


Frequently asked questions on How to use Media Hopper Replay, Media Hopper Replay Hardware and the Lecture Recording Programme.

Known Issues

From time-to-time you may experience some unexpected behaviour within Media Hopper Replay. If this is the case you can check our list of Known Issues for more information.

For additionalĀ Help and Support please contact the IS Helpline