Information Services

Requesting subtitles for your content

Subtitling your media content is important to ensure that it is accessible to as many people as possible.

You can request automatic 'machine transcribed' captions for your content, which will appear on your videos and audio content stored on Media Hopper Create, the University's media asset management service.  As these are fully automated, you will likely have to adjust them once completed to fix any incorrect matches, timing issues, etc. through a web interface.  Either the owner of the content on Media Hopper Create, or someone who has been added as a 'co-editor' can request and edit captions.

Video: Subtitling for Media Hopper Create Content
A video guide for how to edit subtitles in Media Hopper Create.

Requesting Captions

Automatic captions can easily be requested for your content using the interface on Media Hopper Create.  If you are the owner or a co-editor for a video or piece of audio, it is as simple as clicking Actions under the video player, then Caption & Enrich.  Make sure you have read the information shown, ensure the correct source language is selected, and click Submit.  For more information on adding someone as a co-editor on your content, see the guide - Collaboration, sharing and changing media ownership (PDF).

Editing Your Captions

Your captions can be edited and corrected using the online editor available on the Media Hopper Create portal.  This allows you to fix any incorrect word-matches, timing issues, or add contextual tags.


The Digital Skills team offers regular training which covers how to request and edit captions on Media Hopper Create, along with guidance on best practices and getting the clearest audio for more accurate automated captions.  You can find more information and book a place here:

'Subtitling for media creators' Seminar Booking 

Support & Guidance

Subtitling Guide and Style Guide - PDF

Subtitling for Media Hopper Create - Video

Requesting and Editing Automatic Subtitles - Quick Reference Card 

Collaboration, sharing and changing media ownership