Information Services

Help and Support

For help and advice on using Top Hat, please contact the IS Helpline.

First line support will be offered via the IS Helpline.

In addition, both the EdHelp and IS Helpline service run an in-person helpdesk in the Main Library and the KB Library where you can get help with problems such as connecting to the Wi-Fi service.

Our own web pages here are frequently updated, and Top Hat have their own support pages with guides and video tutorials for staff and students.