Training and Support

Information about our Zoom training and self-support documents.

There is a training available that covers the setup, scheduling, and teaching tool available in Zoom. This is available to book via the Learning Technology training page (EASE login required) by searching for 'Using Zoom in Learn' in events booking

In addition to this, we have created a word document guide that can be downloaded below. This guide covers all points taught in the training course in a step-by-step style. It also covers some advanced settings relating to screen sharing and settings on ed-ac-uk.zoom.us .

Zoom Basics User Guide (1.5 MB Word)

Training Session

The video below shows a recording of the Zoom training that is offered to staff and students. The video demonstrates the content written in the Zoom Basics User Guide above. 

Useful Links: 

Is Helpline 

Zoom Help Center 

Zoom Host Guidance 

Need help?

Zoom Support

If you still need help:

Contact the IS Helpline