Help and Support
Information on how to get help and support. Includes advice on troubleshooting and known issues.
Troubleshooting Audio and Video
Best Practice for PowerPoint Slides
How to Report a Collaborate Issue to Helpline
Collaborate-alerts mailing list
If you use Blackboard Collaborate, we recommend that you join our low volume mailing list for alerts and news about the Blackboard Collaborate service.
Feedback on the Collaborate Service
The Collaborate service team are keen for users to provide feedback/suggestions on the service and the tools available within Collaborate: