Information Services


Blackboard Collaborate Ultra (known as Collaborate) is the University supported virtual classroom and meeting tool.

All Staff and Students can create and access Blackboard Collaborate sessions directly in the Collaborate channel in MyEd.  Blackboard Collaborate is also integrated in Learn and Moodle.

Recordings are retained in Collaborate for a period of 18 months (see Blackboard Collaborate - Data Retention Policy), for information on how to download your recordings please see Recording and Storage Management.

 Size limit on sessions

Quick Links


laptop and notebook
Quickstart Guide to setting up Collaborate sessions in Learn

Introduction to Collaborate

Information on roles and functionality in Collaborate as well as requirements for use and limitations.

Creating and Accessing Sessions

Computer lab
How to create and access sessions via Learn, Moodle or MyEd.

Recording and Storage Management

Film festival
Information on session recordings, exporting, and storage.


Find out more about our training programme and associated self-support materials

Help and Support

Image of a Can I help badge
Information on how to get help and support. Includes advice on troubleshooting and known issues.

Collaborate-alerts mailing list

If you use Blackboard Collaborate, we recommend that you join our low volume mailing list for alerts and news about the Blackboard Collaborate service.

Instructions on Subscribing to a Mailing List

Collaborate-alerts mailing list