Help and support

A collection of help resources explaining how to use Questionmark Perception.

Support  For help and advice on using Questionmark Perception, please consult our SharePoint resources or contact the IS Helpline. You can also sign up to the QMP user group in Teams for peer assistance and updates on the service.

QMP Sharepoint

All of our help and support guides are held in our SharePoint site (requires University log in).  

The site contains the most up-to-date information on:

· Getting started

· 'How to' guides

· Question types

· Analytics report types

· Support and training

Incident Reporting

To report an incident with an assessment delivered via Questionmark Perception please contact the IS Helpline.

When reporting an incident it would be helpful to send the following information:

• course name
• assessment name
• assessment date(s)
• assessment venue(s)
• the issue(s) being reported including any messages displayed by Questionmark Perception

Procedures for QMP assessments

Online Examinations: What support can you expect from Information Services

Getting help

For help and advice with using this service, please: