IT and computing help

Safe senders

Stop specific emails going into your Junk folder.

There are times when you don't want emails coming from a specific person or website to end up in your Junk folder. To avoid this happening, you need to add them as a 'Safe sender', as follows:

  1. Log into

  2. Click the Settings cog icon at the top-right.

  3. Navigate to Mail > Accounts > Block or allow.

  4. Under Block or allow, select Automatically filter junk email.

  5. Under Safe Senders and Recipients, type the email address or domain and press Add.

  6. Add all addresses required and, finally, press Save.