Information Services

Step 3: Receiving your card

We will be delivering or sending out September 2020 new start cards via mail. If you haven't already done so, please upload a photo to help us get your card to you as soon as possible.

Card Delivery: September 2020 Starts

Details of card delivery for students starting courses in September 2020 are as follows:

If you have submitted a photo before 8th September 2020 your card has been delivered to your University of Edinburgh Halls of Residence. Late photo submissions will be accepted but will result in a delay in delivery of your card. 

Submit a photograph as soon as possible via MyEd if you have not already done so.

If you are an on campus student or are visiting campus and you still have not yet received your student card, please visit a Library Helpdesk in person where they will be able to print one for you.

If you are an off campus student, your card will be mailed out to you shortly or is already on its way to you. We are currently processing the last batch of cards. Due to Covid-19, mail restrictions in place in some countries, please allow for a delay in delivery of your card if you are staying outside of the UK. 

Library Locations:


Main Library, EdHelp Desk

30 George Square, Edinburgh EH8 9LJ


Noreen & Kenneth Murray Library, EdHelp Desk,

Kings Buildings Campus, Thomas Bayes Road, Edinburgh EH9 3FG


Edinburgh College of Art Library 

Evolution House, West Port, Edinburgh EH1 2LE


Law Library

Law Library, Old College, South Bridge, Edinburgh EH8 9YL


Moray House Library

Dalhousie Land, 15 St John Street, Edinburgh EH8 8JR


New College Library

40 George Square, George Square, Edinburgh EH8 9JU.


Royal Infirmary Library

The Chancellor’s Building, Edinburgh BioQuarter, 49 Little France Crescent, Edinburgh EH16 4SB.


Royal (Dick) School of Veterinary Studies,

Easter Bush, Roslin, Midlothian EH25 9RG


Western General Hospital Library

Crewe Road South, Edinburgh, EH4 2XU.


You can do this Mon-Fri 9am-4.45pm at any library; 12pm-4.30pm on Saturdays and Sundays in the Main Library.


Students in a small number of programmes will have their cards delivered to their School rather than their accommodation. If you are part of this group you will receive a separate email from your School with further information.

Student Cards during term

During term time all new student cards will be held at the Main Library EdHelp Service Desk.

Online Learning Students

Your University card will be sent to your home address no sooner than 3 weeks before the start of your course.

Need any help?

Contact Card Services via the EdHelp Enquiry form.