Information Services

Get Connected

In-person mobile device and service support sessions for new students.

Information Services runs a number of special 'Get Connected' sessions for new students during the first 2 weeks of term in September and January each year aimed at getting them up-and-running with University services and assisting in setting up their mobile devices (e.g. laptops, phones). These are walk-up sessions and do not require a booking.

September 2019

Welcome Week

Date Time Location
Saturday, 7th 12pm - 5pm Main Library, Ground Floor
Sunday, 8th 12pm - 5pm Main Library, Ground Floor
Monday, 9th to Friday, 13th 9am - 5pm Main Library, Ground Floor

Week 1

Date Time Location
Monday, 16th to Friday, 20th 9am - 5pm Main Library, Ground Floor
Monday, 16th to Thursday, 19th 9am - 4pm Library Helpdesk, 1st Floor, Noreen & Kenneth Murray Library, King's Buildings

For full details on the year-round IT Support Desk walk-up service, please visit:

Further help topics

Access the eduroam wireless service

WiFi access
Connecting devices to the international eduroam wireless service.

Optify wireless in Halls of Residence

Student on laptop outside
Accessing the Optify wireless service in halls of residence.

Office 365 and Email

Office 365 Email and Calendar logo
Microsoft's Office 365 suite combines your email, calendar, OneDrive file storage and much more!

Get the latest Microsoft Office software

Microsoft Office software logoi
Download, install and activate up to 5 copies of Microsoft Office on your personal devices.

Related Links

Virtual Private Network (VPN) - Connect securely to the University network when off-campus

Information security - How to protect your files and devices

IT information for new students

IT and Computing Help - FAQs

Accommodation Services