Information Services

Windows 8

Follow the instructions below to configure the built-in VPN client on your Windows 8 device.

Configure the VPN connection

  • Go to "Desktop", then right click the wireless/network icon at bottom right.
  • Choose "Open Network and Sharing Center".
  • Click "Set up a new connection or network".
  • Select "Connect to a workplace" and click "Next".
  • Click "Use my Internet connection (VPN)".
  • For "Internet address:" enter "".
  • For "Destination name:" enter e.g. "VPN@Ed".
  • Click "Create".
  • A new pane will open on the right with a list of all connections.
  • Right click the newly created VPN connection.
  • Click "View connection properties".
  • Click the "Options" tab. Untick "Include Windows logon domain".
  • Click the "Security" tab. For "Type of VPN" select "Layer 2 Tunneling Protocol with IPsec (L2TP/IPSec)".
  • Click "Advanced settings".
  • In the "Advanced Properties" window, select "Use preshared key for authentication", and for "Key": enter "Zt6337ZnVLhN".
  • Click "OK".
  • Back in the "UoE L2TP VPN Properties" window, click "OK".

Connect to the VPN service

  • Go to "Desktop", then right click the wireless/network icon at bottom right.
  • Click the newly configured VPN service.
  • Click "Connect".
  • Enter your UUN and the password which you specified when you registered for the VPN service, then click "Connect".
  • You should now be connected to the University VPN service.


If the instructions above do not result in a successful connection to the VPN service, please check that Windows services on your device are configured as described below.

  • Go "Control Panel", then "System and Security", then "Administrative Tools".
  • Double click "Services".
  • In the "Services" window, scroll down the list to "IKE and AuthIP IPsec Keying Modules". Double click on this item.
  • In the "IKE and AuthIP IPsec Keying Modules Properties" window, ensure "Startup type" is set to be "Automatic".
  • If the "Service status" is not "Started", click "Start" to start the "IKE and AuthIP IPsec Keying Modules" service.
  • Click "OK".
  • Now back in the "Services" window, double click on "IPsec Policy Agent".
  • Repeat the same process as for the "IKE and AuthIP IPsec Keying Modules", ensuring the "Startup type" is set to be "Automatic" and the "Service status" is "Started".
  • Click "OK".
  • Close the "Services" window

Now connect to the VPN service as described above.