Information Services

Endnote FAQs and Resources

FAQs and Resources

FAQs

  • Q:  I get the following message when downloading onto a Mac: Endnote-20.2-1.pkg” can’t be opened because Apple cannot check it for malicious software. This software needs to be updated. Contact the developer for more information.
  • A:  Please attent the following after attempting to install the package:

    1. Navigate to Apple menu > System Preferences > Security & Privacy > General

    2. Click the "Open Anyway" button for the installer package and confirm with 'Open' as necessary.”