Software Services Contact Details
Contact details for the Software Services Team with Information Services
Help and Support for Software
Please contact IS Helpline in the first instance for all software related help.
Email for Sales and Codes
| Software.Services@ed.ac.uk | You can raise a UniDesk call to us directly with this email address. |
| is.software.sales@ed.ac.uk | There is an separate confidential email address, to contact Software Services in confidence regarding a sale or to discuss pricing for deals. |
| is.software.codes@ed.ac.uk |
If you need to contact us to request or verify software codes, please use the confidential email address outwith the normal help system. DO NOT cc IS.Helpline@ed.ac.uk into codes request emails. |
Software Services Team
- Information Services
- IT Infrastucture
Contact details
- Work: +44 (0)131 650 4956
- Email: Software.Services@ed.ac.uk
- Web: Software Services Wiki
- Software Services Twitter
Address
- Street
University of Edinburgh,
Level H West, Argyle House,
3 Lady Lawson Street,- City
- Edinburgh
- Post Code
- EH9 3JZ
Team Members
Lainé Goodman
Site Licensing, Software Licensing and Administration
- Software assets, software licensing and administration.
Contact details
- Email: laine.goodman@ed.ac.uk
Joyce Anderson
Software Account Manager
- Site licenses deals and account administration
Contact details
- Work: +44(0)131 650 3311
- Email: Joyce.Anderson@ed.ac.uk
Katherine Burns
Software Services Administrator (Part-time)
- Accounts billing, team administration, software licence enquiries and software distribution.
Contact details
- Email: Software.Services@ed.ac.uk