Information Services

Software Services Contact Details

Software Services administer certain software deals on behalf of the university behind the scenes.


Help and Support for Software

 Please contact IS Helpline in the first instance for all software related help.

Email for Sales and Codes  There is an separate confidential email address, to contact Software Services in confidence regarding a sale or to discuss pricing for deals.

If you need to contact us to request or verify software codes, please use the confidential email address outwith the normal help system.

DO NOT cc into codes request emails.


Software Services Team

  • Information Services
  • IT Infrastucture

Contact details



University of Edinburgh,
Level H West, Argyle House,
3 Lady Lawson Street,

Post Code


Team Members


Joyce Anderson

Software Account Manager

  • Site licenses deals and account administration

Contact details


Alison Cairney-Page

Software Services Administrator

  • Accounts billing, team administration, software licence enquiries and software distribution.

Contact details