Software Services Contact Details
Contact details for the Software Services Team with Information Services
Help and Support for Software
Please contact IS Helpline in the first instance for all software related help.
Email for Sales and Codes
|You can raise a UniDesk call to us directly with this email address.
|There is an separate confidential email address, to contact Software Services in confidence regarding a sale or to discuss pricing for deals.
If you need to contact us to request or verify software codes, please use the confidential email address outwith the normal help system.
DO NOT cc IS.Helpline@ed.ac.uk into codes request emails.
- Software assets, software licensing and administration.
- Email: email@example.com
- Accounts billing, team administration, software licence enquiries and software distribution.
- Email: Software.Services@ed.ac.uk