Adding a print queue

EdPrintPull (follow-me printing)

The queue EdPrintPull on edprint.is.ed.ac.uk should already be in place on University-supported Windows PCs, including open-access lab machines, which you can check under 'Settings > Devices > Printers & scanners'.

You can print to this queue and release your job on any EdPrintPull (follow-me) printer on campus.

Queue missing

Staff

If the queue is not there, or you need to re-add it, you can do so as follows: 

1. Click 'Start' > 'This PC' and navigate to the U:\ drive
2. Open the 'EdPrint' folder and double-click the queue EdPrintPull on edprint.is.ed.ac.uk

Labs

If you are on a lab machine, please contact the IS Helpline to advise them of this issue.

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School / departmental queues

1. Click 'Start' > 'This PC' and navigate to the U:\ drive
2. Select the abbreviation for your area, e.g. MVM, SASG etc
3. Choose 'PRINTERS' and then your building and department
4. Double-click the print queue you require

EdPrintPull (follow-me printing)

The queue EdPrintPull should already be in place on University-supported Apple Macs, including open-access lab machines, which you can check under Apple > System Preferences > Printers & Scanners. 

You can print to this queue and release your job on any EdPrintPull (follow-me) printer  on campus.

Queue missing

Staff

If the queue is not there, or you need to re-add it, you can do so as follows: 

1. Launch the Self Service app from your Applications folder.
2. Choose 'Printers' from the list on the left.
3. Scroll through to find 'EdPrintPull LPD' and choose 'Add Printer'.

Labs

If you are on a lab machine, please contact the IS Helpline to advise them of this issue.

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Staff- Adding a school / departmental queue

1. Launch the Self Service app from your Applications folder
2. Choose 'Printers' from the list on the left
3. Scroll through to find the building the printer you need is situated in and choose 'Add Printers'. It will add all print queues for that building

EdPrintPull (follow-me printing)

The queue EdPrintPull should automatically be in place on your supported Linux desktop. 

You can print to this queue and release your job on any EdPrintPull (follow-me) printer on campus.

If the queue is not present, please speak to your local IT support team.

MobilityPrint - EdPrintPull (follow-me) printing

Quickly add a print queue to allow printing of any document type (does not support tray selection).

1. Connect to the University network by ethernet, eduroam WiFi network or the Virtual Private Network (VPN) service
2. Visit https://edin.ac/mobilityprint-windows
3. Follow the on-screen instructions to download and run the 'Mobility Print Printers Setup' installer
4. When asked, enter Your University Login username and password and press 'Next' and 'Finish'
5. You should now find the EdPrintPull queue under 'Start' > 'Devices & Printers'

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School / departmental queues

1. Connect to the University network by ethernet, eduroam WiFi network or the Virtual Private Network (VPN) service
2. Click 'Start' and enter the appropriate print server path below for your area
3. If asked, enter your username in the format  ed\jbloggs  and your password
4. Scroll through and double-click the desired printer to add it to 'Start' > 'Devices and Printers'

 MobilityPrint - EdPrintPull (follow-me) printing

Quickly add a print queue to allow printing of any document type (does not support tray selection).

1. Connect to the University network by ethernet, eduroam WiFi network or the Virtual Private Network (VPN) service
2. Visit https://edin.ac/mobilityprint-mac
3. Follow the on-screen instructions to download the 'Papercut Mobility Print Client' installer package
4. Double-click the orange package icon and follow the steps to install it, entering your Mac's admin username and password when asked
5. You should find the EdPrintPull queue is now added under System Preferences > Printers & Scanners

IMPORTANT: When you print for the first time, you maybe asked to authenticate. Enter Your University Login username and password.

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'No mountable file systems' error on older Mac operating systems

On Mac operating systems earlier than macOS 10.12 (Sierra) you may receive the error 'no mountable file systems' when installing the package.

You should please upgrade your system to macOS 10.14 (Mojave) or later via the Apple App Store.

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School / departmental queues

1. Open the Terminal app (from /Application/Utilities) and run the command  cupsctl WebInterface=yes  to enable access to the printing system
2. Visit http://localhost:631/admin on your personal Mac and click 'Add Printer' > 'Windows printer via spoolss' > 'Continue'

3. Enter the printer queue path, e.g. smb://hss-ps1.hss.ed.ac.uk/EDUC-118CH-BW

4. Give the printer a name and click 'Continue'

5. For the 'Make', select 'Generic' and then press 'Continue'

6. Choose the print driver (PCL: Mono, PostScript: Colour) and select 'Add Printer'

7. Under 'General', set 'Media size' to be 'A4', choose any preferences and press  'Select Default Options'

8. At 'Hold for Authentication' (when printing), click the resume button and enter your University username and password

MobilityPrint - EdPrintPull (follow-me) printing

There is no installer package available for Linux. Please use the following instructions to add the EdPrintPull queue manually.

This example is based on Ubuntu 18.04, other distros should be similar but specific steps will vary.

NB Linux distros other than Ubuntu may need to use the system-config-printer utility to install the EdPrintPull-MP print queue. It should be installed from your distro's software package repository as required. Please refer to your specific distro's help for details on how to install software.

1. Connect to the University network by ethernet, eduroam WiFi network or the Virtual Private Network (VPN) service
2. Download the edprint.ppd driver
3. Go to Settings > Devices > Printers
4. Select Additional Printer Settings
5. Click Add...
6. Select Network Printer and Internet Printing Protocol(https)
7. Enter the queue name: https://edprint.is.ed.ac.uk:9164/printers/EdPrintPull
8. Wait for driver selection window, select provided PPD file
9. Browse to the downloaded edprint.ppd file, select it and click open
10. Click Forward
11. Set printer name to "EdPrintPull-MP"
12. Click Apply. If prompted to authenticate at this point, use your local login details for your pc.
13. If this step fails, you may first need to add your local account as a member of the 'lpadmin' group on your pc E.G.

    1. In a terminal enter: sudo usermod -a -G lpadmin <localaccountname>

14. Click Cancel when prompted to print a test page

Set print queue defaults

1. Right-click the EdPrintPull-MP printer and select Printer Properties
2. Click Policies and untick Shared, click Apply
3. Click Printer Options, set Colour Mode to Greyscale, untick Staple Unit.
4. Click Apply. If prompted to authenticate at this point, use your local login details for your pc.

Authentication

When you print, an "EdPrintPull-MP" Requires Authentication pop-up should appear - click on the pop-up

The Active Jobs list window should appear, click Authenticate, enter your University Username and password

Click Authenticate

School/Departmental Queues

MobilityPrint - EdPrintPull (follow-me) printing 

Quickly add a print queue to allow printing of any document type (does not support tray selection).

1. Connect to the University network by ethernet, eduroam WiFi network or the Virtual Private Network (VPN) service
2. Visit https://edin.ac/mobilityprint-ios (open this on Safari)
3. Click Download and then Allow and Close
4. Open your Settings app and go to the 'Profile Downloaded' option which should be near the top
5. The profile will be called Papercut Mobility Print for iOS. Press the Install button, enter your device's passcode and press Install again and Done

When printing from an iOS app, you should now find the print queue EdPrintPull is available.

MobilityPrint - EdPrintPull (follow-me) printing 

Quickly add a print queue to allow printing of any document type (does not support tray selection).

1. Connect to the University network by ethernet, eduroam WiFi network or the Virtual Private Network (VPN) service
2. Using the Chrome browser, visit https://edin.ac/mobilityprint-android
3. Click Install or update which will launch the Google Play store
4. Click Install on the Google Play Mobility Print page

Once installation is complete

1. go back to the ‘Set up printing on your Android device’ webpage and tap Install or update again
2. Select open with Mobility Print
3. Enable Mobility Print by tapping on Android Settings
4. Tap Mobility Print and toggle the setting to On
5. Make sure that notifications are Enabled for Mobility Print

When printing from an app, you should now find the print queue EdPrintPull is available. The first time you print, a login screen will appear, login using your university username and password (the password you use to login to university computers).

EdPrint does not support the use of Chrome Books at this time