Setup Verification through the Authy App
Authy is a free application that can be used as a verification method for Multi-Factor Authentication (MFA) for services that require it.
Unlike the Microsoft Authenticator App, Authy can be installed on either a mobile device or a desktop or laptop computer and is therefore accessible for people who do not have access to a smartphone. Our recommendation is that people use the Microsoft Authenticator App if they can, but Authy can be used instead if not.
Authy does not require a phone number for verification but a phone number is required for initial setup of both the mobile and desktop Authy apps.
- Go to the Auth Website and download the Authy Desktop app (External link to Authy website)
- Select the Operating System you wish to install the app on from the drop down menu under the Desktop box
- Click Download and save the Download to a place where you can find the installer
- Once the download has completed, open the downloaded application installer and install it
- Run the Authy app you have just installed
- It will open with a screen asking you to enter your phone number and an email address for the initial verification step. This is to setup up your Twilio account to allow you to recover your settings at a later date or share the data across multiple devices. The number will be used to send an SMS or phone you during the setup.
- Click Next.
- If you chose SMS to verify your device you will receive a text message with a 6 digit code. Enter this in the box on the screen. If you choose Phone call then you will receive an automated phone call and a PIN will appear on the Authy app screen. Enter that code on your phone keypad in response to the call.
- The Authy app will then be configured and ready to add an authenticator account.
- On your web browser go to the Microsoft 365 My Sign-ins page (External link to Microsoft 365).
- You may be required to login using your username and password if you are not already logged in.
- On the authenticator page click Add Method.
- Choose Authenticator App from the drop-down menu.
- Click Add.
- A dialogue box will appear asking you if you want to download the Microsoft Authenticator app. Click I want to use a different authenticator app.
- Click Next.
- A screen will appear with a QR code but since you are configuring an app on the desktop (though if you are configuring this as a smartphone app you can use your phone camera to scan it), you need to click Can't scan image.
- Below the QR code you will see Account name and Secret key. Copy the Secret key and go back to the Authy app and click on + to create an authenticator account and enter the Secret key into the Authy app.
- Click Add Account on the Authy app.
- In the Authy app, give your authenticator an account name, for example "University of Edinburgh MFA"
- Select a logo you want from the list provided.
- Leave the Token length as 6 digit.
- Click Save.
- The Authy app will now show your chosen logo, account name and a 6 digit code that will change every 30 seconds.
- Go back to the Microsoft 365 Sign-ins page and click Next.
- You will be asked to enter the 6 digit code that is being displayed on the Authy app.
- Click Next.
- Authy should now be validated and able to be used to provide MFA tokens when you sign in to Microsoft 365 and other University services.
Help and Support
- Authy app help and support (External link to Authy website)
- Auth FAQ (External link to Authy website)
- Setting up Authy across multiple devices and keep them in sync (External link to Authy website)