If you are having problems using your card to access an area, it is likely because you are not authorised to access the area.
Some card readers incorporate a numeric keypad, and may require a PIN to be entered. If you have forgotten this, please see:
Access to School buildings
If you need access to a School building for which your card is not already authenticated, please:
- Initially contact your School admin team to request access.
- If they are unable to help, then please:
Card not working
Does your card not work in any access control door or turnstile?
Door not working
Is it a problem with just one particular door or turnstile?