Information Services

Availability and entitlement

The service is available 24 hours a day, 7 days a week. Unidesk is available from anywhere in the world.

Groups entitled to use this service

  • All staff (as users)
  • All students (as users)
  • All applicants (as users)
  • All visitors (as users)
  • All alumni (as users)
  • Support staff (as operators)

Getting access to UniDesk

All University users may log into the UniDesk Self-Service portal to see and create their own calls. However, to become an operator of UniDesk to deal with calls for a particular department, please:

Logging in

Once you have been granted operator access, please log in at:

https://ed.unidesk.ac.uk/