Information Services

G series cordless handset

How to use the NEC G-Series handset.

NEC Philips Dect G series handset with button labels

Turning the handset on/off

  • Press and hold the RED phone (on hook/clear/power) key for a few seconds.

Locking/unlocking the handset

In idle mode (no active calls or other functions):

  • LOCKING - Press OK then the LOCK softkey.
  • UNLOCKING - Press OK then the UNLOCK softkey.

Answering a call

  • Press the GREEN phone key (Off hook).

Ending a call

  • Press the RED phone (on hook/clear/power) key.

Making a call

  • Type the required number.
  • Press the GREEN phone key (Off hook).

Loudspeaking mode

  • During a call, press the SPK ON softkey.
  • To deactivate press the SPK OFF softkey.

Muting a call

  • During a call, press the MUTE softkey.
  • To reactivate the microphone, press the UNMUTE softkey.

Adjusting volume

During a call, press the volume up or volume down buttons on the left side of the phone.

Consultation calls

  • During a call press the GREEN phone key.
  • Dial the number of the party you wish to consult and talk to this party.
  • You can toggle between the two parties by pressing the GREEN phone key.

Transferring a call

  • During a call ask the connected party to hold.
  • Press the GREEN phone key.
  • Dial the number you wish to transfer the call to and wait for them to answer.
  • Press the RED phone key to transfer the call.

Diverting incoming calls

To set:

  • Press the GREEN phone key.
  • Dial *21 followed by either the 6 digit University extension (517000 for voicemail) or 9 followed by the external number.
  • Press the RED phone key.

To cancel:

  • Press the GREEN phone key.
  • Dial #21.
  • Press the RED phone key.

Listening to voicemail messages

Relevant to University voicemail subscribers only. If you are not yet a subscriber, guidelines are online at the link below:

University voicemail

  • In idle mode, press the Menu softkey.
  • Select Messaging, Inbox and the Listen to voicemail.

NB - If the number displayed under the Listen to voicemail option is not 517000 then you will need to change this first.

Creating a shortcut

  • In idle mode, press the Menu softkey.
  • Select Settings, General and then Shortcuts.
  • This will allow you to assign a function to one of the navigational keys.

Creating a contact

  • In idle mode, press the Menu softkey.
  • Select Settings then New Contact.
  • Press the Add softkey and you will then be prompted to enter the number.
  • Press the Save softkey and you will then be prompted to enter the name.
  • Press the Save softkey again and you will then be prompted to confirm the details.

Creating a speed dial

  • In idle mode, press the Menu softkey.
  • Select Contacts.
  • Select the contact you want to assign and press the More softkey.
  • Choose Speed dial and press OK.
  • Scroll to the speec dialling key number that you want and press the Add or Replace softkey.

Dialling a speed dial

  • To use the speed dial(s) you have programmed, press and hold the relevant number on the keypad.