Information Services


A comprehensive guide to the University of Edinburgh’s telephone service.

Using the telephone service

Services available to telephone users within the University of Edinburgh.

Contact Telephone Operations

Contact information.

Fault reporting

How to report a fault with your telephone.

Moves and changes

Change and move extension numbers, pick up groups and level access requests.

New extensions and telephones

Request a new extension number, handset, or plan a rearrangement of telephone provision in your department.

Telephone charges

University telephone and installation charges information.

Telephones notice board

Alerts and announcements regarding planned and unplanned maintenance on the University’s telephone system.