A comprehensive guide to the University of Edinburgh’s telephone service.
Using the telephone service
Services available to telephone users within the University of Edinburgh.
Contact Telephone Operations
SoftPhone Overview (secured)
VoIP 3CX SoftPhone
How to report a fault with your telephone.
Moves and changes
Change and move extension numbers, pick up groups and level access requests.
New extensions and telephones
Request a new extension number, handset, or plan a rearrangement of telephone provision in your department.
University telephone and installation charges information.
Telephones notice board
Alerts and announcements regarding planned and unplanned maintenance on the University’s telephone system.