Help with BI Tools & Data
How to get help with BI tools and University datasets
SAP BusinessObjects and Power BI
If you have technical or usability issues with these tools please contact IS Helpline through the normal channels. Note that issues with reports themselves (for example, data quality or results) is devolved to each business area helpdesk that owns the data.
IS Helpline - Standard operating hours
If you have issues with specific standard reports then please contact the relevant business area helpdesk. These are listed in the Accessing Data page
Help with the data
If you need support in understanding specific University datasets, please visit the Core Data Hub, which contains data definitions and universe guides.
For help or access requests for SusanISG-owned datasets only, please contact IS.Helpline@ed.ac.uk.
List of ISG-owned datasets in BI tools.
| Dataset | Where | Description |
|---|---|---|
| Event Booking | BusinessObjects | For reporting against the Event Booking system |
| VRS | BusinessObjects | For reporting against Visitor Registration System |
| 360eyes | BusinessObjects | For reporting on content usage / volumes in BI Suite |
Availability and entitlement
The following groups are entitled to use this service:
- All Staff
Note: While access to these applications has a general entitlement it does not mean that data is accessible and access is granted by the Data Owners themselves.