Information Services

Supported Tools

Information, support, guidance and training on supported tools for events.

About supported tools for online and digital events

The University has seen a substantial upturn in the number of online initiatives being requested or developed, many as a replacement or additional element for in-person physical events. Demand for hybrid or digitally enabled events is expected to become commonplace.

The need to provide up to date guidance and technical support for those developing and undertaking online events has been identified. The Online and Digital Events Service has been developed to address this. The service aims to deliver a business IT service (technology, guidance, training and support) which will support any part of the University needing to set up and hold online events. 

This will include collation of supported services and tools that enable online and digital events such as; remote and online meetings, interviews, group meetings, workshops, interactive events, and conferences.

The Online and Digital Events Service also offers an Event Management Service exclusively for Microsoft Teams Live Events. For more information about this service, contact the IS Helpline.


Numbers (max) Video Capacity Summary Find out more Training  FAQS
Microsoft Teams 300 Coming Soon - Webinar 1000 plus registration  & 10,000 view-only attendees

Desktop - 9 videos by default or 49 if large gallery mode is enabled

Browser - Only the video of the person that is speaking (Coming Soon - large gallery mode in Edge and Chrome)

Standard University video conference and collaboration platform. Fully integrated into University infrastructure and highly secure.  Preferred platform for all non-teaching video meetings and collaborations. 


Webinars plus pre-registration are coming to Microsoft Teams from May 2021.  Webinars will support up to 1000 attendees and 10,000 view only attendees.

Microsoft Teams Live Events 10,000 1 presenters video is shown at a time but producers can easily switch between videos.

Enhanced University video conference and collaboration platform. Fully integrated into University infrastructure and highly secure.  Preferred platform for larger / complex non-teaching video meetings and collaborations. 

Skype for Business



5 videos

Microsoft will retire Skype for Business by July 2021 and you should use Microsoft Teams now.

- Remaining users will be upgraded to Teams between May and July 2021 and the client app will no longer be available on University supported desktop PC's at the end of July 2021.


Blackboard Collaborate 250 (500 with additional notice) 6 videos

Primary platform for teaching activities. Collaborate should be used in all cases for teaching as it is fully integrated into LEARN, it is secure and contains the updated class lists and other features needed for the effective support and administration of classes. 






Zoom (Enterprise)

300 (with large 1000 audience meetings options coming soon)

49 videos

An alternative for video conferencing and collaboration for non-teaching use. For collaboration, especially where external participants specify Zoom. 

EventsAir Unlimited (but EventsAir need to be informed if there are over 5000 attendees expected) 4 webinars can run concurrently

EventsAir is a platform which provides end-to-end management for large scale online events (such as conferences or open days). The EventsAir platform provides services beyond the other platforms, such as communications and registration management, exhibitor stands, multiple webinar sessions, breakout and networking capabilities within each event and University of Edinburgh (and individual School) branding. 

  Training for EventsAir is delivered through the platform. Coming Soon

Not sure which tool to use?

Fill out our Event Tool Selector form for advice on which tool is best suited to your needs.

Tool Selector