Information Services


Microsoft Teams (MS Teams) is a secure collaboration hub allowing both internal and external users to host 1:1 or group audio/video meetings, with up to 300 interactive participants. With webinars participants rise to 1000 interactive and 10,000 view-only. Teams also allows inline co-authoring of documents, private chat, and easily integrates features from other apps.

IMPORTANT: Teams Town Halls replacing Teams Live Events

Over the coming months, ISG Apps Service Management are preparing to transition to Town Halls for large events through Teams. Live Event organisers will be contacted with more details about what to expect over the course of the transition and our guidance pages will be updated with new information as it becomes available.

Over the course of the next few months, Collaboration Services will be preparing for the change on 30th September 2024 from Teams Live Events to Teams Town Halls for large online events. All those directly affected, including Live Event organisers, have already been contacted with more detail as to what to expect over the course of this project. Frequent updates will also be available through a communications and user engagement campaign.

For more information, click here.

Try the New Microsoft Teams

Microsoft are rolling out the new Teams app. It's available for you to try now, before Microsoft replaces Classic Teams from May 2024.

Getting the most out of Hybrid Meetings

Guidance for hybrid meetings with Microsoft Teams ​

Get Started

Guidance and videos introducing Microsoft Teams to help you get started using Teams.

Teams FAQs

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On this page you will find frequently asked questions about Microsoft Teams.

New Features in Teams

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On this page, we list key new features that have been added to Teams recently, and some which are coming soon to Teams.

Teams for Teaching

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Good practice guidance about Course-based Teams for Teaching.

Teams Meetings

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Guidance on how Teams meetings work, features available in Teams meetings, and etiquette and privacy help.

Breakout Rooms

Breakout Rooms have now been implemented in Microsoft Teams. These allow meeting organisers to create and name separate rooms during a meeting, and assign attendees to these rooms.

Teams Webinars

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Webinar introduces webinar features to Teams including attendee registration, 1000 interactive and live-streaming to 10,000 view-only attendees.

Teams Town Halls

For large audience events online, Microsoft are introducing Town Halls to replace Live Events on Teams from end of September 2024.

Teams Live Events

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On this page you will find information about Live Events in Teams.

Chat, Teams, Channels, Apps and Settings

Guidance and videos about using chat, teams channels and connecting apps.