Information Services

Email

Information about Email services for University of Edinburgh staff and students.

Guidance is available about the two email platforms currently operated as part of the University's Email Service this page is intended to sign-post you to the relevant guidance for the platform hosting your University mailbox. 

The guidance linked shows you how to access your University email on a web browser, computer or mobile device and includes a variety of useful FAQ's.

Office 365 Email (for all students and the *majority of staff)

Microsoft's email platform provided with The University's Office 365 subscription at no additional cost.   As well as emails, Office 365 brings into view your meetings, chat conversations, notes and files across your devices.   This service also integrates student timetables and shifts for frontline workers. 

Office 365

*All staff (inc. postgraduate researchers) employed in Informatics before September 2018 should use Staffmail guidance linked below.

*All staff (inc. postgraduate researchers) employed in Physics before May 2019  should use Staffmail guidance linked below. 

 

Staffmail (*some staff in Informatics and Physics)

A legacy email platform used by staff in Informatics before September 2018 and staff in Physics before May 2019.

Staffmail

*Informatics staff (inc. postgraduate researchers) already migrated or joining after September 2018 should use the Office 365 guidance. 

*Physics staff (inc. postgraduate researchers) already migrated or joining after May 2019 should use the Office 365 guidance.

Still need help? 

If you're still unsure about which guidance to use above, you can check the *Mail Service record in your profile linked below.

 
*The mail service check linked above requires that you're signed in so you may be prompted for your University login credentials.

Email directory and other related services

Mail directories

Search the directory of email address contacts, get added to the directory or opt-out, see the directory policy.

Mailing lists 

Create mailing lists to reach out to your target user group audience with a single mailshot. 

Email delivery & relay services

Advice about services which generate email, safe delivery of email, rejection errors explained and more.

Email policy for ex-staff