Information Services

Availability, Entitlement & Charges

Hosting is provided for ed.ac.uk, ac.uk and non ac.uk domains.

Service Availability

Except for planned service outages, the service is available 24 hours a day, 7 days a week. Support is available, Monday to Friday, 9am to 5pm, excluding University Holidays, from IS Apps Service Management via the IS Helpline.

Entitlement to Hosting

Corporate units (excluding band Y), Academic units (using the service for teaching and learning purposes) and Student societies can use the service free of charge (based on using shared infrastructure and standard operating system set-up).

Academic units requiring use of the service for primarily research purposes would incur a charge and are expected to secure funding in advance. We can assist by providing quotes and help with funding applications.

To lodge a request, consult the 'Using this service' page.

Charges

Websites to be used for teaching and learning purposes are hosted free of charge, The hosting of research-related websites and webapps incurs the charges as set out below. Note that hosting is run on a ‘costs only’ basis, meaning that charges simply cover the cost of running the service, with no profit to IS Applications Division.

Hosting for Per Year
Website for teaching purposes Free
Website + database for teaching purposes* Free
Website for research purposes £50
Website + database for research purposes* £300
Supplemental services such as web design, graphic design or application development £325 per day

* Required for web applications such as Wordpress, Joomla or phpBB