Information Services

Essential Maintenance of Core IT Services

There will be an Essential Maintenance event on Wednesday 10th July 2019. These events are essential to ensure the Core Database Server adheres to security standards as well as to enabe IS to progress with crucial project and support work. In order to minimise impact, the work will be performed mainly outside working hours.

The following services will be unavailable for two hours between 19:00 and 21:00 on Wednesday 10th July and at risk from 21:00 to 23:00 on Wednesday 10th July.


  • MyEd
  • Learn VLE
  • IDM (Identity Management)
  • VRS (Visitor Registration Service)
  • Wiki Service
  • eFinancials
  • HR/Payroll
  • eRecruitment
  • Reporting + Analytics (BI Suite)
  • EBIS   
  • Event Booking  
  • PURE


All other services should be unaffected by this work and a page allowing access to unaffected services normally accessed via MyEd will be available at

For full details please see the service alert.

This work has been scheduled after consultation with College and Support Group representatives, but if you have any queries regarding this maintenance work please contact the IS Helpline.

(Ed. this article was originally published on 2 Jul, 2019)