Information Services


Essential maintenance of core IT services

There will be an essential maintenance event on Wednesday 14 November 2018.

These events are essential to ensure the Core Database Server adheres to security standards as well as to enabling Information Services to progress with crucial project and support work. In order to minimise impact the work will be performed mainly outside working hours.

Wednesday 14 November 2018

The following services will be unavailable for two hours between 19:00 and 21:00 on Wednesday 14 November 2018 and at risk from 21:00 until 23:00.

  • MyEd
  • Learn VLE
  • IDM (Identity Management)
  • VRS (Visitor Registration Service)
  • Wiki Service
  • eFinancials
  • HR/Payroll
  • eRecruitment
  • BI Suite (Reporting and Analytics)
  • EBIS
  • Event Booking
  • PURE
  • Online Print Credit 

Service alert:

 The following services will be unavailable for one hour between 19:00 and 20:00 on Wednesday 14 November 2018 and at risk from 20:00 until 21:00.

  • EUCLID Web
  • EUCLID Client

Service alert:

All other services should be unaffected by this work and a page allowing access to unaffected services normally accessed via MyEd will be available at:


This work has been scheduled after consultation with College and Support Group representatives, but if you have any queries regarding this maintenance work please contact the IS Helpline:

(Ed. this article was published on 5 Nov, 2018)