Information Services


Essential maintenance of core IT services

There will be an essential maintenance event on Wednesday 11 July 2018.

These events are essential to ensure the Core Database Server adheres to security standards as well as enabling Information Services to progress with crucial project and support work. In order to minimise impact the work will be performed mainly outside working hours.

Wednesday 11 July 2018

The following services will be unavailable for two hours between 19:00 and 21:00 on Wednesday 11 July and at risk from 21:00 until 23:00.

  • MyEd
  • Learn VLE
  • IDM (Identity Management) 
  • VRS (Visitor Registration Service)
  • Wiki Service
  • eFinancials
  • HR/Payroll
  • eRecruitment
  • BI Suite (Reporting and Analytics)
  • EBIS
  • Event Booking
  • PURE
  • Online Print Credit

Service alert:

 The following services will be unavailable for one hour from 19:00-20:00 on Wednesday 11 July and at risk from 20:00 until 21:00.

  • EUCLID Web
  • EUCLID Client

Service alert:

All other services should be unaffected by this work and a page allowing access to unaffected services normally accessed via MyEd will be available at:


This work has been scheduled after consultation with College and Support Group representatives, but if you have any queries regarding this maintenance work please contact the IS Helpline:


Future Core Database patching dates:

14 November 2018

13 March 2019

10 July 2019

13 November 2019

(Ed. this article was originally published on 9 Jul, 2018)