Information Services

ISG services over the holiday period

Information about our services over the holiday period.

Most University buildings will be closed from 5pm on Friday 22 December 2017 until 9am on Wednesday 3 January 2018.

ISG online services

All ISG online services will be running throughout the period of University closure.

Although ISG support staff will not be working during the holiday period, we will be monitoring our high priority services. If there is a service failure during this period we will try to resolve it if possible. However there may be issues we cannot deal with until the University re-opens on Wednesday 3 January 2018.

You can view the status of our priority services at any time on our Status and Alerts page.

IS Helpline

The IS Helpline will hand over to our out-of-hours partner, NorMAN, on Friday 22 December 2017 until 8am on Wednesday 3 January 2018. The NorMAN team are available 24/7 during this period and can help with a wide range of support queries. They can be contacted through the same channels used to contact IS Helpline.  

Library opening hours

Main Library in the snow

All libraries will be closed from 23 December to 2 January inclusive. Except for the Main Library which is open until 1pm on 24 December, from 9am to 5pm from 27 to 30 December, and 9am to 1pm on 31 December (Helpdesk and Library Café closed: self-services only operate). The Main Library building and Helpdesk re-open at 9am on Wednesday 3 January 2018.

Further information is available on our Library opening hours page (*please note that some library buildings may close earlier than usual on 22 December).

The Centre for Research Collections will be closed from 5pm on Friday 22 December 2017 and will re-open at 9am on Wednesday 3 January 2018.

Library borrowing

Information about borrowing books and laptops can be found on our borrowing pages.

Please check the return dates of items due back during the vacation, and be sure to renew in good time if necessary.  You can do this either through MyEd or by signing into your account via DiscoverEd. The Main Library has an external book box (to the right of the front door), where books may be returned when the Library is closed.  

(This article was originally published on 19 Dec, 2017)