Frequently asked questions on the support available to School of Informatics students.
Students in the School of Informatics benefit from access to services created to support their learning, particularly in the beginning of their degree.
InfBase is a student helpdesk where year-1 and year-2 students can drop in to get additional tutoring and support with their courses. InfBase tutors are selected on the basis of expertise and coverage, offering support and advice on core pre-honours courses in Informatics. In addition to supporting drop-in assistance, InfBase can be used as a place to work together with other students, with support from an InfBase staff member.
The InfBase drop-in helpdesk is located in Appleton Tower. When access to the campus is restricted, InfBase operates as a virtual helpdesk.
InfPALS (Year 1 Students)
PALS stands for Peer Assisted Learning Scheme. PALS is a system of student-to student support where new university students are supported in their studies by later-year students (PALS leaders/facilitators). The student-led PALS session is where peer-assisted learning ‘happens’. Students set the agenda for the session, and work together to get the most out of the experience. Guided and supported by the PALS leaders, each session is a chance for students to share any questions, problems or worries - academic or otherwise - within an informal, friendly and supportive environment.
When access to the campus is restricted they operate regular virtual meet-ups.
Pastoral support is offered by personal tutors and the Informatics Student Support Team.
Please contact our staff who will be happy to help