Student support
We are here to support you throughout your studies.
Postgraduate Taught students
Our student support team works 9-5, Monday to Friday. Students should access our local student support service by email in the first instance, hca-sso@ed.ac.uk or via the phone numbers on our website. They have dedicated time throughout the week to set up an appointment with you if your query cannot be resolved by email. In order to resolve your query quickly appointments will be online, unless there is a particular need to hold them on campus. Online appointments will be arranged via Microsoft Teams.
Postgraduate Research students
Our Postgraduate Research team are available 9-5, Monday to Friday. PhD and MScR students should access local support for all postgraduate research related queries by email in the first instance, hca-pgr@ed.ac.uk. If your query cannot be resolved by email, an meeting will be set up for you, either in person or online. Online appointments will be arranged via Microsoft Teams.
Out of hours
Out of hours support (out of office hours during the week or any time at the weekend) is available through the University Security 24/7 contact number: 0131 650 2257. For further details on out of hours support please see the link below.
Other sources of information
University of Edinburgh information on sources of support The Advice Place