Where can I get help?
How to get in touch with a range of services you might need during your time as a student.
Programme Director or Supervisor
For academic issues, your principal source of information and advice is your primary supervisor, supported by your secondary supervisor(s). You can meet with them in person during their office hours or contact them by email to set up an appointment.
The Subject Area Graduate Officer and the Postgraduate Research Director will also be able to advise you on academic and personal issues. Your Graduate Officer will generally be the first port of call after your supervisor.
An academic appeal is a request for a decision made by a Board of Examiners to be reconsidered in relation to:
- degree classification
- degree award
If you are considering lodging an appeal, it is important that you act promptly.
It is important to note that the appeal process cannot be used to challenge academic judgement. That is, a student cannot submit an appeal simply because they believe that they deserve a better mark.
There are specific and fairly narrow grounds under which an academic appeal may be submitted. These are set out in the relevant university Academic Appeal Regulations.
The University of Edinburgh is committed to providing an excellent education and high quality services to our students from enrolment to graduation. We value complaints and use information learnt from them to help us improve the student experience. If something goes wrong or you are dissatisfied with what we are providing, please tell us - you should feel free to raise matters of concern without risk of disadvantage.
If you have raised an issue with your Programme Director and you feel it has not been addressed to your satisfaction, or if you feel that you are unable to raise an issue with your Programme Director, you should contact the School Postgraduate Director, Dr Wendy Ugolini in Semester 1 and Dr Ben Russell in Semester 2, instead.
Please be aware that all concession requests must be made IN ADVANCE, not retrospectively. International students on an Interruption may be required to leave the country for the duration of the interrupted period.
Interruption of Study
If you know that going to be absent for over two weeks for reasons such as health or work, you must apply for an authorised interruption of study.
Before completing the form, please discuss your application with your Supervisor and contact the Graduate School Office about your proposed return to study plan.
You should also consult the further guidance on authorised interruptions of study.
Taking an authorised interruption of study may have financial and visa implications. You are encouraged to speak with an advisor at the Edinburgh University Students’ Association Advice Place who can provide independent advice about the potential implications of taking an interruption.
International students may also wish to speak with a member of staff at the Student Immigration Service who can provide advice and guidance in relation to any visa implications which may arise as a consequence of taking an interruption.
You should send the completed form via your University email account, along with any supporting evidence, to the Graduate School Office, GradSchool.HCA@ed.ac.uk. The request will be subject to approval of the Director of the Graduate School and you will be notified of the outcome in due course.
If you are within the funding period of:
- Arts and Humanities Research Council (AHRC) Scholarship,
- Economic and Social Research Council (ESRC) Scholarship,
- College Research Award,
- Edinburgh Doctoral College Scholarship,
- Principal Careers Development Scholarship,
- HCA School Doctoral Scholarship
You are eligible for sick/maternity/paternity leave. Please read the below document for further information.
Sharing of Information
Schools/Colleges will only share information regarding your Authorised Interruption of Study request with staff who have a legitimate need to access the information in order to consider your case or to provide you with support in relation to the issues raised. Please consult the Authorised Interruption of Study Privacy Notice for further information.
Should you feel that you need to extend your student record (i.e. period of study) you must contact your supervisor to request an extension concession for you. The request must be accompanied by a timetable showing what work has been done to date and the schedule of work to completion, with interim time lines. All extension requests require approval by the School and College.
Students holding Tier 4 visas should consult Student Immigration Services regarding visa implications.
Leave of Absence
The University requires all students to inform their school if they are travelling away from Edinburgh. If you need to work away from Edinburgh to conduct research or fieldwork for your thesis, a Leave of Absence must be approved by the School. A leave of absence means that you are still a student at the University of Edinburgh, you still have access to the University's facilities, and you are still undertaking work in relation to your degree programme, but are not physically in Edinburgh.
Please note that a Leave of Absence is not required if you are away from Edinburgh for non-programme related reasons (i.e. annual leave). You can find more information about the annual leave process in the PhD Handbook.
Leave of absence for international students
Tier 4/Student visa holders are normally expected to carry out all of their study on campus in Edinburgh. However, in some cases they may need to study at another location for compulsory and optional activities related to their programme. In these cases, students should apply for a leave of absence. The University will continue to sponsor student visas during the leave of absence, providing it can maintain sponsor licence duties, and student Tier 4/Student visas will remain valid. Leave of absence for reasons that are not directly related to studies are not permitted under the conditions of Tier 4/Student visas. Advice is available from the Student Immigration Service.
We ask you initially to complete the following form:
This must be completed if you are away from Edinburgh carrying out research or attending a conference (either in the UK or abroad).
If you suffer from illness during term time which may affect your attendance or performance, especially if this means you have to take time off, please ensure that course organisers and your programme director are kept informed about this. You should also let the Graduate School know, at GradSchool.HCA@ed.ac.uk, and provide the office with any medical certificates that are issued.
Regulation 46 states that "Research Students are entitled to up to eight weeks’ vacation leave (including public holidays) in a year without applying for an interruption of study. Students must seek approval for vacation leave from their supervisor and the School Postgraduate Office. Visa restrictions may also apply in the case of International students." If you wish to take holiday leave, please ensure that you inform your supervisor and the Graduate School Office GradSchool.HCA@ed.ac.uk. If you are a Tier 4 student, you are also responsible for checking any visa restrictions with Student Immigration Services.
Student Finance Channel
The channel allows students to view details of outstanding invoices, make payment for outstanding invoices online and view their account history.
Sources of Financial Help
The following websites provide more information about sources of financial support.
- Hardship Funding
- Council Tax Exemption
- Edinburgh4Learning portal
- Emergency Funds
- Funds for Women Graduates
- Scholarships and Student Funding
- Other Financial Support
For support with research training expenses
The Graduate School office should be your first point of contact for any enquiries or problems you may have, including:
- academic or English language requirements
- course information
- enquiries about your application and arrival information.
The Graduate School administrative team
The Graduate School administrative team is made up of the following staff:
- Ada Logara (Postgraduate Research Administrator)
- Katey Lee (Postgraduate Research Manager)
Postgraduate Recruitment and Engagement Officer (for academic enquiries)
Equality and Diversity Director
Your student record holds important information about you and your time at the University of Edinburgh. Come changes you can make yourself via the MyEd 'Student Personal Details' channel, others you need to let us know about to make on your behalf.
School and University funds
There are a number of School and University funds to support travel, conference and research expenses:
- Abercromby Travel Bequest
- Archaeology Research Support Fund
- Baldwin Brown Travelling Scholarship for Classical Archaeology
- HCA Research Student Support Fund
- HCA Conference Support Fund
- HCA Graduate Student Training Fund
- McMillan Awards
- Roman Archaeology Fieldwork Awards
- Thomas Wiedemann Memorial fund for research-related travel within the UK related to the study of the ancient Greek or Roman world
A number of funds are able to support you if you have an idea for a project:
- IAD Action Fund
- Innovation Initiative Grant (Development and Alumni fund)
- Student Led Initiative Fund - SLIF
The University provides key forms of letter and documentation centrally upon request. These might include: transcripts, bank introduction letters, Council Tax exemption lettrs, and certificates of matriculation. Information on requesting official University letters is available at:
This page also provides information on letters erelevant to our Alumni .
If you receive funding for your study and are required to have a form authorised by the University, you should take this directly to the University's Scholarships and Student Funding Service.
Letters the School can help with
Student Status Letters
The Graduate School can provide you with student status letters that confirm your programme of study and the dates of your study. You may need one of these letters for accommodation purposes, funding opportunities or for applying for further study.
Statement of marks
The Graduate School can also provide you with an unofficial statement of marks that lists the courses you are enrolled in, as well as any provisional marks that you may have achieved. You may need one of these statements if you have to report your academic progress to your sponsor or if you are applying for further study outside of the University of Edinburgh.
Should you require either of these letters and you are a postgraduate student in the School of History, Classics and Archaeology, please email your programme administrator, including your name, matriculation number and your programme of study. Please try to request these letters as far in advance as possible.
Mature students railcard
You can apply for a 16-25 Railcard if you're 26 or over and in full time study. The Graduate School can also sign and stamp application forms for these cards to confirm your study status.